What products does SI U.S. sell?
We offer a wide range of high-quality products, including men’s fashion, women’s fashion, kids & baby items, bags & shoes, electronics, phone accessories, sports & outdoor gear, and home & kitchen essentials.
How can I place an order?
You can easily place an order by:
Browsing our product categories
Selecting the item(s) you wish to buy
Adding them to your cart
Proceeding to checkout and completing your payment securely
Once your order is placed, you’ll receive an email confirmation with your order details.
What payment methods do you accept?
We accept a variety of secure payment methods, including:
Credit and debit cards (Visa, MasterCard, American Express, etc.)
PayPal
Other available payment options shown at checkout
All payments are processed securely to ensure your safety.
How long does order processing take?
Orders are typically processed within 1–3 business days after payment is confirmed (excluding weekends and holidays).
How long does shipping take?
Domestic (U.S.) Orders: Usually delivered within 5–10 business days.
International Orders: Usually delivered within 10–20 business days, depending on your location and customs clearance.
For more details, please check our [Shipping Policy].
What if I entered the wrong shipping address?
Please contact us immediately at saifulssnn1@gmail.com
or +1 (347) 273-0500 if you made a mistake.
If your order hasn’t been shipped yet, we can update the address. However, once it’s shipped, we may not be able to change it.
How can I track my order?
Once your order ships, you’ll receive a shipping confirmation email with your tracking number and carrier details. You can use this information to track your shipment online.
What is your return and refund policy?
We accept returns within 14 days of receiving your order, as long as items are unused, unworn, and in their original packaging.
Refunds are processed within 5–10 business days after we receive your return.
Please review our [Return & Refund Policy] for more details.
Do you offer exchanges?
We currently don’t offer direct exchanges. If you’d like a different size or product, please return the original item for a refund and place a new order.
What if I receive a damaged or wrong item?
If your order arrives damaged or incorrect, please contact us within 7 days of delivery with your order number and photos of the issue. We’ll arrange a replacement or full refund.