Shipping & Delivery

Welcome to SI U.S.! Thank you for shopping with us. This Shipping Policy explains how we process, ship, and deliver your orders. Please read carefully before making a purchase.

1. Order Processing

  • All orders are processed within 1–3 business days after payment confirmation (excluding weekends and holidays).

  • You will receive an email confirmation with your order details once your purchase is completed.

  • When your order ships, we’ll send a tracking number so you can follow your package’s journey.

2. Shipping Time & Delivery

Shipping times vary depending on your location and the availability of products.

  • Domestic Shipping (U.S.): Estimated delivery within 5–10 business days.

  • International Shipping: Estimated delivery within 10–20 business days, depending on destination and customs processing.

Please note: Delivery times are estimates and may vary due to weather conditions, carrier delays, or customs inspections.

3. Shipping Charges

Shipping fees are calculated at checkout based on your delivery address, total order weight, and selected shipping method.
We may offer free shipping promotions — please check our website for current offers.

4. Order Tracking

Once your order has been shipped, you’ll receive an email with your tracking number and carrier information. You can use this to track your shipment directly on the carrier’s website.

5. Incorrect Address or Failed Delivery

Please ensure that your shipping information is accurate when placing your order.

  • SI U.S. is not responsible for orders shipped to incorrect addresses provided by the customer.

  • If a package is returned due to an incorrect address or failed delivery, reshipping fees may apply.

6. Lost or Damaged Packages

If your order is lost or arrives damaged:

  • Contact us within 7 days of delivery at saifulssnn1@gmail.com or call +1 (347) 273-0500.

  • We will work with the shipping carrier to resolve the issue as quickly as possible.

7. Customs, Duties & Taxes (International Orders)

International customers are responsible for any customs fees, import duties, or local taxes charged by their country. These charges are not included in our shipping fees.

8. Contact Us

If you have any questions about your order or our shipping process, please contact us:

SI U.S.
📞 Phone: +1 (347) 273-0500
📧 Email: saifulssnn1@gmail.com